Click here for the steps to do your delivery.

You can do followings to get your prize:

1 check the gift in "prize"

2 click the box icon to add it to an order

3 check it in the package

4 add your delivery address

5 place the order

Please check in app for the update rates.Join Dinomao Club - Free Delivery For Lifetime

Note that prizes won will be expired within 30/60(for VIP) days

It varies from country to country, shipping of prizes can take from 2 weeks to 6 weeks.

Please note that during festive seasons, waiting times may be longer.

(Average wait time is 2 weeks for non-peak season)

If you have not received your prizes after the stated number of days, do contact us in DinoMao app

Please state your user id, and let us know about your situation. We will do our best to assist.

Creating multiple accounts is a violation of our terms and services.

Any form of abuse in the system will not be tolerated and toys caught will not be delivered and voided.

Repeat offenders will have their accounts and IP permanently banned.

You can view the tutorial on our How to play? page